FAQs
Is it normal for the instrument to display error 04 when braking?
If E04 appears when braking, it is a normal phenomenon, indicating that the power-off brake function is normal, that is, when the owner squeezes the brake handle tightly, the motor will stop supplying power, help the electric vehicle brake, reduce the speed, and let the owner stop smoothly. This design makes riding safer.
Contact Us
Contact form
Do you have questions? We’re happy to help!
Email: support@boyueda-official.com
Mon - Fri: 9:00 am - 12:00 pm / 1:30 pm - 7:00 pm GMT+8
Saturday: 9:00 am - 12:00 pm / 1:30 pm - 5:30 pm GMT+8
we will get back to you within 24 hours except public holidays.
For better and faster service, please write the subject of the email like this: Order ID+Country+Problem type (shipping information, quality issues, other issues)